1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our Site or place a pre-order for the book titled.
We are committed to complying with:
- Kenya’s Data Protection Act, 2019
- The Data Protection (General) Regulations, 2021
- Global data protection principles, including GDPR-aligned requirements
2. Personal Data We Collect
When placing a pre-order, we collect the following information:
- Full name
- Email address
- Phone number
- Delivery address
- Payment details (processed securely through third-party payment providers)
- Any additional information voluntarily provided by you
3. How We Use Your Data
We collect and process your data for the following purposes:
- Processing and fulfilling your pre-order
- Delivering the Product to your specified address
- Communication regarding your order status
- Customer support
- Compliance with legal obligations
- Improving our services and user experience
Your data will not be sold, traded, or rented to third parties.
4. Lawful Basis for Processing
We process your data on the following legal bases:
- Performance of a contract (to fulfill your order)
- Compliance with legal obligations (record-keeping and transactional requirements)
- Consent, where applicable
5. Data Sharing and Third Parties
We may share your data with trusted third parties strictly for operational purposes:
- Delivery and courier services
- Payment processing providers
- Cloud hosting and website service providers
- Legal or regulatory authorities where required by law
All third-party partners are required to maintain confidentiality and comply with data protection laws.
6. International Data Transfers
Where data is stored or processed outside Kenya, we take steps to ensure the receiving country or service provider has adequate data protection safeguards consistent with global standards.
7. Data Retention
We retain your personal data only for as long as necessary:
- For fulfilling your order
- For accounting, legal, and regulatory compliance
- For resolving disputes or claims
After this period, data is securely deleted or anonymised.
8. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information, including:
- Encrypted data transmission
- Secure servers
- Restricted access controls
- Regular security audits
However, no online transmission is fully secure; you acknowledge this limitation.
9. Your Rights
Subject to applicable law, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent (where processing is based on consent)
- Request restriction of processing
- Object to certain processing activities
- Request data portability
10. Cookies and Tracking
Our Site may use cookies or similar technologies to enhance user experience and collect analytics. You may disable cookies through your browser settings.
11. Limitation of Liability
We shall not be liable for:
- Security breaches arising from user negligence (e.g., sharing passwords)
- Data interception during transmission beyond our reasonable control
- Actions of third-party service providers who are not under our direct control
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this Site with the “Last Updated” date.
