1. Introduction
These Terms and Conditions (“Terms”) govern all pre-orders made through this website (“Site”) for the book titled Beyond the Summit (“Product”). By placing a pre-order, you agree to be bound by these Terms.
2. Nature of a Pre-Order
A pre-order reserves your copy of the Product prior to its official release. By placing a pre-order, you acknowledge that:
Delivery timelines may vary depending on printing schedules, logistics, and third-party service providers.
3. Delivery Timeline
We aim to deliver all pre-ordered Products within 14 days of the official release date or within 14 days from the date of order placement, whichever applies.
Delivery periods may be extended due to circumstances outside our control, including but not limited to:
- Delays by courier or postal services
- Supplier or printing delays
- Public holidays or force majeure events
We shall not be liable for delays caused by third-party service providers.
4. Delivery Information
Customers must provide accurate contact details, physical delivery address, and phone number.
- We shall not be held responsible for:
- Failed deliveries due to incorrect or incomplete information
- Delays resulting from the customer’s unavailability at the delivery address
- Where delivery fails due to customer error, re-delivery charges may apply
5. Pricing & Payment
The price displayed at the time of placing the order is final. Payment must be made in full at checkout through the available payment methods.
6. Refund Policy
All pre-orders are generally non-refundable, except in the limited circumstances below:
- The Product is not delivered within 30 days past the expected delivery timeline, and the delay is not caused by the customer.
- The Product arrives damaged due to our packaging or handling.
- The order is cancelled by us due to unforeseen publishing or supply issues.
We reserve the right to approve or decline refund requests at our sole discretion. Where a refund is issued, it shall be processed using the original payment method.
7. Cancellation by the Customer
Because pre-orders are used to plan printing quantities and logistics, customer-initiated cancellations are not guaranteed.
We may, at our discretion, approve a cancellation only if the order has not yet been processed for shipping.
An administrative fee may apply.
8. Product Description and Availability
We make reasonable efforts to ensure that all Product descriptions on the Site are accurate. However, minor variations may occur during printing.
Availability is subject to stock limitations, and we reserve the right to cancel or amend orders accordingly.
9. Limitation of Availability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential damages.
- Our total aggregate liability arising from a pre-order shall not exceed the amount paid for the specific order.
- We are not liable for delays, loss, or damage attributable to third-party delivery providers.
Nothing in these Terms limits liability where such limitation is prohibited by Kenyan law.
10. Force Majure
We shall not be responsible for failure to perform obligations where such failure is caused by events beyond our reasonable control, including natural disasters, war, strikes, pandemics, governmental actions, or system failures.
11. Intellectual Property
All content, branding, manuscripts, images, and materials related to the Product are protected by copyright and may not be reproduced without written permission.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes shall be resolved through negotiation in the first instance. If unresolved, the dispute may be referred to:
- Mediation under Kenyan law, or
- The Kenyan courts, which shall have exclusive jurisdiction.
13. Amendments
We may update these Terms from time to time. The version published on the Site at the time of your order shall apply to your purchase.
